PRIVACY POLICY

This Privacy Policy describes how voguenna (the 'Site', 'we', 'us', or 'our') collects, uses, and discloses your personal data when you visit our Site, use our services, or make a purchase at voguenna.com (the 'Site') or otherwise communicate with us regarding the Site (collectively referred to as the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor, or another person from whom we have collected information under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the 'Last Updated' date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect (and have collected in the past twelve months) personal information about you from various sources as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Personal Data We Collect

The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we refer to 'personal data,' we mean information that identifies you, relates to you, or describes you, or that can be linked to you. The following sections outline the categories and specific types of personal data we collect.

Information We Collect Directly From You

Information you provide directly to us through our Services may include:

• Contact information, including your name, address, phone number, and email address.

• Order details, including your name, billing address, delivery address, payment confirmation, email address, and phone number.

• Account information, including your username, password, security questions, and other information used for account security.

• Customer support information, including information you share in communication with us, such as when you send a message through the Services.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ('Usage Data'). This may include device information, browser information, network connection information, IP address, and other details about your interaction with the Services. We may use cookies, pixels, and similar technologies ('Cookies') to collect this Usage Data.

Information We Obtain From Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit card or debit card details, billing address) to process your payment, fulfill your orders, and deliver the products or services you requested, enabling us to perform the agreement we have with you.

• When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Data

• Providing products and services: We use your personal data to process payments, fulfill orders, send notifications, create and manage your account, facilitate returns, and provide customer support.

• Marketing and advertising: We may use your personal data for promotional purposes, including sending marketing communications via email, SMS, or mail.

• Security and fraud prevention: We use your personal data to detect and prevent fraudulent activities.

• Communication and service improvement: We use your personal data to provide customer support and improve our Services.

Cookies

Like many other websites, we use Cookies on our Site. Specific information about the Cookies we use to support our Shopify store can be found at https://www.shopify.com/legal/cookies.

Most browsers automatically accept Cookies by default, but you can configure your browser settings to delete or reject cookies. Blocking cookies may affect your user experience.

Our website also recognizes the Global Privacy Control (GPC) signal, allowing you to opt-out of certain uses of your data.

How We Disclose Personal Data

We may disclose your personal data to third parties in certain circumstances, including:

• With service providers who help us operate the Site.

• With business and marketing partners to provide services and show ads.

• When required by law or in connection with legal proceedings.

We have disclosed the following categories of personal data over the past 12 months:

• Identification data such as contact details and order information.

• Commercial information such as shopping details and customer support records.

• Internet or network activity data such as Usage Data.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you believe your child has provided us with personal data, please contact us to request deletion.

Data Security and Retention

We take reasonable measures to protect your data, but no security system is impenetrable. We retain personal data based on business needs and legal obligations.

Your Rights

Depending on where you live, you may have certain rights regarding your personal data, including:

• Right to access, correct, or delete your data.

• Right to opt-out of marketing communications.

• Right to withdraw consent for data processing.

To exercise your rights, please contact us at contact@voguenna.com.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at: